We are extremely sensitive to the needs of our clients in regard to the developing Coronavirus situation. These are challenging times – with a constantly changing landscape.

We are committed to providing uninterrupted service to our clients. We also acknowledge it is prudent to modify our practice in ways that may help protect everyone during this developing health situation. As a result we are modifying some of our procedures to best accomplish this.

Action Steps at Legacy

We are taking important steps to help reduce potential exposure of the virus to you and our community:

1. For the next few weeks (at least to April 3), we encourage our clients to communicate with us by phone or electronically, rather than visiting our office in person. We have online secure portals for document sharing, which provide an instant way for you to share documents with us. You do not need to deliver papers to us in person.
2. For our elderly clients, who are not able to meet online, we recommend delaying the annual review. If there is no pressing and immediate financial need, we will be happy to reschedule a convenient time in the future to visit.
3. We ask our clients and vendors to stay home and reschedule any appointments should you feel sick or find you have been exposed to someone who is sick, or have recently returned from overseas travel. 
4. We continue to offer meetings via an online webinar. This allows us to meet you while you remain in the comfort of your own home.  These online meetings include the use of audio, video and screen sharing.  It really does feel as though we are sitting across the table.
5. The New Hampshire Division of Public Health Services has created a Self-Observation Guide. We are incorporating these recommendations at our office. We encourage you to review it as well. You can link to the official guide here.
6. We have cancelled all unnecessary travel within our organization to reduce our potential exposure.
7. We have implemented office cleaning procedures and hygiene requirements to help reduce the spread of the virus.

This is a quickly changing situation. We encourage you to stay up to date on COVID-19 in New Hampshire by regularly checking the official state website at www.nh.gov/covid19.